DFS, the UK’s market-leading retailer of living room and upholstered furniture, has agreed a partnership with CAPA to explore potential savings throughout its large property portfolio.
The retailer has instructed CAPA to conduct audits on 220 sites that DFS occupied across its vast network of stores and offices.
With a major presence in shopping centres around the country, DFS has recently seen its annual revenues increase more than 8% to £1.1bn, for the 12 months to June 26 this year, with pre-tax profits hitting over £60mn for the same period.
While growing its online proposition, the business also opened seven new showrooms for its Sofology brand, with two more planned for 2023.
The retailer also overcame unprecedented Covid-related supply chain challenges which impacted its operations last year.
The business is now looking to drive continued expansion into the home market with exclusive brand partnerships and opportunities to gain market share in the £3bn+ bed and mattresses market.
Amid this expansion, DFS has established a partnership with CAPA to identify where savings can be made across the sites it trades from.
The partnership will see CAPA’s Audit team conduct a forensic audit of information relating to service charge payments made at the 220 properties. This will involve the use of bespoke software to interrogate the data at each location. CAPA will look to identify any anomalies or errors, before recovering any overpaid sums for DFS on a no-win, no-fee basis.